NextEdgeNextEdge help centre
Short, step-by-step answers for the jobs your office does most. Each one tells you exactly where to click.
Set up people and classes
Add a student
People → Students → "+ Add student". Fill the name, class and the parent mobile and email (the parent logs in with them). Roll number and admission number are made automatically if you leave them blank.
Import many students, teachers, books or stock
People → Import data. Choose what you are importing, then upload an Excel, CSV, Word, PDF file or a photo of a register. Check the columns, fix any red row in the preview, then press Import. A photo needs the AI key to be switched on.
Add staff and control what they can open
People → Staff & privileges → add a person with mobile and email (they log in with it) and tick the modules they may use, or use a preset (Teacher, Front desk, Accountant). Access & security shows who logged in and when.
Promote students to the next class
People → Classes & sections → "Promote" on a class: choose the next class, mark who passes out or is detained, and confirm.
Admissions and fees
Admission enquiries (leads)
People → Enquiries: add each enquiry with a follow-up date and move it through new → contacted → demo → admitted. The Alerts page lists follow-ups that are due.
Online admission form and tracking
Share the link https://…/apply/<your school id> with parents. They fill the form, upload documents and get a reference number to track. In People → Admissions you move the application through the stages (parents are messaged) and press Admit to create the student and the parent login.
Set up fees and collect a payment
Fees → Fee plans: create a plan (name, amount, monthly/quarterly/yearly) and "Assign to batch". Fees → Students → "Record payment" to collect money and issue a numbered receipt; the parent is notified. Defaulters lists everyone with a balance and has "Remind all parents" and "Apply late fine".
Who has not paid fees
Fees → Defaulters shows every student with a balance, biggest first. "Remind all parents" sends a message (app, WhatsApp, SMS depending on your Messaging setup).
Teaching and attendance
Take attendance
Academics → Attendance → pick the class → "All present" then mark the absent ones → "Save attendance". Parents are told when a child is absent. Teachers can also do this in the app.
Biometric attendance machine
Settings → Biometric shows the address and key to put into your machine (ZKTeco push or any device that can call a web address). Punches mark staff and student attendance.
Timetable, periods and substitute teachers
Academics → Timetable. First "Bell timings" (use a standard school day), then "Class timetable": click a cell and choose subject and teacher (a teacher cannot be in two classes at once). "Substitutions" lists periods of teachers on approved leave with free teachers to assign; the substitute is notified.
Exams, marks and report cards
Academics → Exams & report cards → "+ New exam" (class, name, term, subjects and max marks). Open it → "Enter marks" → Save. "Analysis & ranks" shows toppers and weak subjects. "Publish" shows results to parents. "Report cards" opens one PDF or all report cards of the class in one PDF.
Documents
Transfer certificate, bonafide and other certificates
Fees & office → Certificates: choose the student and the certificate (TC, bonafide, character, study, fee). "Issue & open PDF" prints it on the school letterhead with a serial number. Fill the school profile first (UDISE, affiliation, principal).
Student ID cards
People → ID cards: choose the class, add photos (one by one or many at once, named by roll number), then "Print class ID cards (PDF)". 10 cards print on an A4 sheet.
Office and campus
Library books and loans
Fees & office → Library: add books, then Book loans → issue to a student with a due date. Mark returned to close; overdue books show in Alerts.
Transport routes and bus
Fees & office → Transport: add routes with vehicle, driver and stops, then assign students. For live bus location see the "Live bus" panel (needs a GPS tracker or the driver's phone sending location).
Inventory and stock
Fees & office → Inventory: add items with quantity and a reorder level, then record stock in/out. Items below the reorder level appear in Alerts.
Visitor register
Fees & office → Front desk: add a visitor with purpose and whom they meet; mark "out" when they leave.
Payroll and payslips
HR & payroll → Payroll: pick the month, "Generate payslips" (it counts staff attendance and approved leave), review, mark paid, and open each payslip as a PDF.
Messages and notices
Send a notice
Communication → Notices: write the title and message, choose whole school or one class, optionally pin it, and Publish. Parents and students are notified; "Seen by" shows who read it.
Set up SMS, WhatsApp and OTP
Settings → Messaging: add your SMS provider (MSG91, Fast2SMS, Twilio) and WhatsApp (Meta Cloud API) details, press "Send test" to check them. Notices go by app first, then WhatsApp, then SMS (urgent only by default). The delivery log shows every message and any error.
Parent-teacher meetings
Communication → PTM slots: a teacher publishes time slots; parents book one from the app. Add feedback after the meeting.
Website, reports and data
School website
Settings → School profile → switch on "Show a public website", add a tagline and about text. The page shows classes, events, holidays and gallery, with the admission form. It never shows student or parent data.
Alerts: what needs attention today
The Alerts page lists fee dues, absentees, leave requests, admissions to process, follow-ups, overdue duties, low stock and more, each linked to its page.
Reports and graphs, UDISE
Settings → Reports & graphs: enrolment, fee collection and attendance charts, and the UDISE+ style Excel downloads.
Download a backup of your data
Subscription & email → "Download backup" saves all your school data as a file you can keep.
Still stuck?
Call customer care on 9770 996 996, or open the live demo and try it yourself.